Emphasising and adopting a service user-centered culture
Everyone in 4S, regardless of role or position, is expected to adopt values such as being service user-focus, having integrity and the can-do spirit as well as working as a team in every interaction with the service users while achieving personal excellence.
Attracting and retaining talents
4S adopts a fair and non-discriminatory practice of selecting and recruiting staff based on merits such as qualifications, competencies, experiences and having the right fit for the job regardless of age, gender, ethnicity and religious beliefs.
Creating and developing a strong learning and team culture
4S invests significantly in training and development so as to build a skilled and professional workforce and to help staff develop their potential to the fullest. Staff at every level are encouraged to devote at least 50 hours of training a year to broaden knowledge and for capability building. Customised training courses are arranged to strengthen expertise and to build new capabilities.
Encouraging balanced work-life harmony
4S recognises the importance of making sure that staff well-being and work-life needs are met in order to build a more productive workforce. Practical work-life balance practices such as part-time employment, flexible work arrangements and a comprehensive leave package, have been progressively introduced to help staff give attention to work, self and family and to meet the varied interests and needs of staff of different age groups.
Recognising staff’s contributions
4S’ remunerations and benefits system aim at connecting staff performance to 4S’ mission and goals. It is an equitable system which reflects the ability, experiences and contributions of staff and to ensure market competitiveness.